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Agency360 is excited to announce that we will be in attendance at the 2016 NENA Conference and Expo joining thousands of public safety professionals, telecommunications specialists, and policymakers for a week filled with opportunities to discuss the issues facing public safety and build the skills...

There are very few companies in the public safety market that focus on innovation and training from a users perspective like we do here at Agency360. Another is our friends at Guardian Tracking, a public safety software company that is also part of the growing...

If it took us a little while to find your information or it seemed like we didn't have our coffee lately, that's because we've been moving.   At the beginning of March 2016, the Agency360 team relocated to a dedicated office in the new home of...

In a previous post, we listed 5 ways FTO software can improve your field training program.  Although there are benefits and improvements a quality software can provide for your program, there are certain aspects of a Field Training that software cannot control.  Below are a...

Tomorrow, Microsoft’s newest operating system Windows 10 will be released, but it didn’t happen overnight.   Enterprise level software requires planning and work years in advance.  This particular iteration of the Windows operating system started development back in 2011.  

With that in mind, we have started to look at what the next few years might hold for software in our industry. Modern software development is rightfully focused on the user experience delivering the outcomes of ease of use, consistency and quality, and real-time information in new ways.    

The days of filling out your case reports on paper and handing in your tickets at the end of the shift are long gone or soon will be.  The 21st century is here, and the digital revolution is hitting public safety at full force.  As your agency and others continue to go paperless with much of their operations, often times the field training program is left out.  Pen and paper (or Word templates that get printed out to retain their signatures) means some agencies are still far away from those paperless dreams.